Terms & Conditions

Pricing Policy
- All listed prices are exclusive of VAT.
- Orders under £150 are subject to a shipping fee at cost, typically around £9.50 for deliveries within the UK mainland.
Delivery Information
- Expect delivery within 2-5 working days for UK mainland (excluding Scottish Highlands).
- For orders up to £150, a maximum delivery charge of £9.50 applies.
- Orders exceeding £150 are eligible for complimentary shipping within the UK mainland.
Offshore Delivery Details
- Deliveries to Channel Islands, Isle of Man, Isle of Wight, Scilly Islands, Scottish Highlands, and Islands usually take 4-7 working days.
- A minimum order value of £150 is required for these regions.
- Delivery fees for orders between £150 and £300 are set at £40, £30 for orders between £300 and £500, and orders above £500 receive free delivery.
International Orders
- For Northern Ireland, Europe, and other international destinations, orders will be prepared and packed, with delivery charges calculated and confirmed for payment once all fees are agreed upon.
Liability Clause
- Our company is not liable for any consequential losses, damages, loss of profits, or failure to fulfil contracts under any circumstances.
Product Issues
- Any complaints regarding faulty goods or shortages must be reported in writing within 3 days of delivery to our customer service email.
Company Registration
- We are registered in Gloucestershire, UK.
Delivery Charges
UK Mainland (Excluding Scottish Highlands):
- Normal delivery timeline is 2-5 working days from order receipt.
- Orders under £150 are subject to a maximum delivery charge of £9.50.
- Orders over £150 qualify for free delivery.
Northern Ireland, Europe, and Worldwide
- For these regions, orders are prepared, and delivery charges are calculated and confirmed for payment after all costs are agreed upon.
All charges and order values mentioned exclude VAT.